If you need help returning your order, please contact our customer support team at firstname.lastname@example.org. Returned goods must be intact, in their original package, and complete with all parts (including any packaging, documents and accessories) and attached tax documents.
The right of withdrawal allows buyers who have for whatever reason changed their mind to withdraw from their purchase and obtain a reimbursement. This right must be exercised within 14 days from the purchase. The only non-refundable amounts are shipping costs.
The right of withdrawal cannot be invoked in the following circumstances:
- Product damaged for reasons other than transport
If you wish to withdraw from a purchase, please call the toll-free number 800 901 098, or inform the seller in writing by sending a registered letter (with acknowledgement of receipt) as set forth by law. For further information, please refer to ADUC’s website